The Equal Employment Opportunity Commission (EEOC) has made public two new studies prepared by independent researchers showing that the agency’s shift to virtual or remote mediation, prompted by the COVID-19 pandemic, has been a success. In fact, the reports indicate that the EEOC’s online dispute resolution is, in some respects, even more popular than the agency’s traditional mediation program.
Members of the Center for Workplace Compliance (CWC) can read more here.